Privacy policy

Privacy Policy

At AYF Palace Hotel, we place great importance on safeguarding the privacy of our users’ personal data. This Privacy Policy outlines how personal information collected during your visit to our website is gathered, processed, and protected. By using our website, you accept the practices described in this policy.

1. Information We Collect

While using our website, we may collect information under the following categories:
• Personal Information: When users voluntarily provide data (e.g., by filling out contact forms), we may collect personal details such as full name, email address, phone number, and other contact information.
• Technical Information: When you visit our website, certain technical data is automatically collected. This may include your IP address, device type, browser type, and data related to how you interact with our website. This information is used for technical purposes only and is not intended to personally identify users.

2. Use of Information

The information collected is used for the following purposes:
• Service Delivery: To respond to user inquiries, provide requested services, and offer customer support.
• Website Optimization: To improve user experience and enhance the functionality and performance of our website through analytical and technical evaluation.
• Legal Compliance: To meet legal obligations or provide information required by judicial or governmental authorities when necessary.

3. Information Sharing

We may share personal data with third parties only in the following cases:
• Legal Requirements: If required by law, court orders, or governmental regulations.
• Service Providers: Limited data may be shared with third-party service providers who assist us with technical support, website management, or analytics. These providers are contractually obligated to use the information solely for the intended service and to maintain confidentiality.

4. Data Security

We apply appropriate technical and organizational measures to ensure the confidentiality and security of your personal information. We utilize modern security systems to prevent unauthorized access, alteration, disclosure, or destruction of data. However, please be aware that data transmission over the internet is not entirely secure, and we cannot guarantee absolute protection during transmission.

5. Policy Changes and Updates

If we make changes to this Privacy Policy, the updated version will be posted on this page immediately. We encourage you to review this page periodically to stay informed about how we are protecting your information.